Frequently Asked Questions

Do you have questions? Here you'll find the answers most valued by our clients, along with access to the step-by-step instructions and support

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GENIE is one of the top enterprise AR solutions, that uses AR work instructions at scale to improve frontline worker productivity. With iX Genie’s SaaS solutions, manufacturing and service firms may use AR to accelerate their digital transformation efforts.

The iX Genie is integrated with the MAS products. Clients that are currently using MAS will have the option of selecting from the array of solutions that are built on imaginX proprietary technology.

Based on client’s objectives and requirements, iX team will use the following product features to create impactful experiences and solve some of the existing business challenges.

While clients focus on their business operations, iX team will be your technology partner to provide you solutions that will enhance operational efficiency

Genie Build

We create immersive 3D experiences to streamline workflows and optimize training as well as increase safety standards. Plus, it is now faster than ever to convert your existing CAD and IoT data into practical and informative instructions that are easily digestible by your team.

Genie Skill

We create effective AR-enabled instructions quickly and easily to empower frontline staff. Scale your workforce's skills now to efficiently improve and train your staff.

Genie Flow

We create step-by-step augmented reality work instructions for the most important operations in your company, change them, publish them, and grow them.

Genie Assist

With remote assistance, you can transform the way your team works. Move from traditional, slow-moving processes to fast, iterative problem solving.

Genie Promo

Bring your products to life and engage customers in new, exciting ways. Attach physical objects & Environment with digital content

Using our Genie product we provide a full AR portfolio to construct AI-enhanced visual inspection checks, record and distribute expert knowledge on-the-job, leverage current product data for CAD-based AR work instructions at scale, and provide real-time remote assistance to frontline workers. Skill, Flow, and iX Build lay the groundwork for businesses to incorporate augmented reality into current workflows, procedures, and systems.

Eyewear and mobile devices are supported by Genie Solutions. Businesses can offer augmented reality (AR) applications to their front-line employees on smartphones, tablets, and AR headsets like the Microsoft HoloLens 2, Oculus, and Real Wear gadgets.

A scalable AR content development tool converts existing 3D CAD or product data from PLM systems into intricate AR experiences that are customized to certain product models and combinations. Front-line employees are better equipped to comprehend how to create, use, and maintain sophisticated items and machinery in the context of their actual working surroundings.

It is a SaaS based AR system intended to speed up frontline operations. Using an intuitive collaborative SaaS solution, it enables us to simply design AI-enhanced inspection methods that improve knowledge transfer and raise productivity while also capturing and sharing the domain expertise of experts.

Allows you to empower your workforce with the most up to date process instructions

The iX team will integrate Genie with your MAS products. Once we integrate the iX Genie product, you will be provided with the services of creating application-based solutions for your

  1. Intelligent Asset Monitoring and Management – Asset Monitoring, Performance, Asset Health, anomaly conditions, Condition based monitoring, Incident, and task management.
  2. Visual Inspection – Quality inspection, Model training in cloud and deployment in edge systems, Defect Management
  3. Maintenance Management – Managing work orders, Job plans, scheduling, reporting,
  4. Field Service Management – Inspection tasks and check lists, Mobility
  5. Asset tracking and Smart Conveyance – Asset Tracking, Remote Asset management, SPOT/Drone data ingestion, Data and AI insights

Like other corporate technologies, enterprise augmented reality connects crucial data sources to address complex problems within huge enterprises. Workers' capacity to visualize this crucial data in the context of their working environment, whether it be in the office, factory, or field, is the additional value of augmented reality.

Manufacturing, service, and training are three areas of an organization where industrial augmented reality can be employed effectively. AR is ideally suited to give frontline employees useful context while they maintain, assemble, and check critical machinery. It is the perfect training tool for new hires thanks to its immersive capabilities and added context, which shortens the time it takes to put them to work.

The fourth industrial revolution is now underway, and it is known as Industrial 4.0. It combines a number of "smart" technologies, such as automation, machine learning, networked data, and real-time data. Based on the notion that machines should be able to interact with one another and collaborate to produce new goods and services, imaginX sees this as the next development in manufacturing. The fourth industrial revolution is closely related to augmented reality, which offers the visual, digital tools that give business-critical data a richer contextual context.

As with many other cutting-edge technologies advancing industry 4.0, augmented reality is anticipated to experience exponential growth in the years to come. Innovation-focused businesses are already reaping benefits from their AR investments, and more gains are still to come. Leading technology businesses view augmented reality as a critical tool for future innovation as a key means access visual data while working. ImaginX ongoing research and investment will assist industrial organizations all over the world become more productive and efficient, whether teams are in the office, factory, or field.